Privacy Policy & SMS Terms

IECAN LLC ("we," "us," "our") operates the website iecan.ai and related services. This policy describes how we collect, use, and protect your information, including our SMS messaging practices.

Information We Collect

We collect information you voluntarily provide when you fill out a contact form, book a strategy call, request an AI visibility audit, subscribe to communications, or otherwise interact with our services. This may include your name, email address, phone number, business name, and website URL.

We also collect standard analytics data through Google Analytics 4 and Microsoft Clarity, including pages visited, time on site, device type, and general geographic region. This data is anonymized and used to improve our website.

How We Use Your Information

We use your information to respond to inquiries, schedule and confirm appointments, deliver services you've requested, send project updates, and improve our website and offerings. We do not sell your personal information.

Data Sharing Disclosures

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

IECAN LLC Messaging Terms and Conditions

1. Program Description

The IECAN LLC messaging program consists of general conversational messaging to answer questions and provide support to customers. This includes appointment scheduling, project updates, service inquiries, and general business communication.

2. Opting Out

You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. Getting Help

If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at BenEmery@iecan.ai.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. Privacy

If you have any questions regarding privacy, please read this privacy policy in its entirety or contact us at BenEmery@iecan.ai.

SMS Opt-In and Consent

By providing your phone number through our website contact forms, booking pages, or by texting our business number, you consent to receive text messages from IECAN LLC related to your inquiry or service. You may opt out at any time by replying STOP.

We obtain consent to send text messages through one or more of the following methods:

• Via a form on our website where you provide your phone number and agree to receive messages
• Verbally during a phone call or video meeting
• By texting our business number directly

Consent to receive messages is not a condition of purchase. You may engage our services without opting in to SMS communications.

Cookies and Tracking

Our website uses cookies and similar tracking technologies from Google Analytics 4 (GA4), Microsoft Clarity, and the Bing UET tag. These tools help us understand how visitors use our site and measure the effectiveness of our advertising. You can control cookie settings through your browser preferences.

Third-Party Services

We use the following third-party services in the operation of our business: Google Analytics, Microsoft Clarity, Cal.com (appointment scheduling), Formspree (form processing), Stripe (payment processing), and Netlify (website hosting). Each of these services has their own privacy policies governing their use of data.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, our SMS practices, or your personal data, contact us at:

IECAN LLC
Rathdrum, Idaho 83858
Email: Contact@IECAN.AI
Phone: 1-877-354-3226
Website: iecan.ai